FAQs
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Thoughtfully prepared grazing begins with the details. Here you'll find answers to common questions about ordering, delivery and planning your occasion. For anything further, we'd be delighted to assist.
How much notice is required for an order?
We recommend ordering early to allow time for careful sourcing and preparation. Grazing boxes require a minimum of 48 hours' notice, while grazing tables require at least 7 days' notice.
Can I order with less than 24 hours' notice?
Last-minute orders are subject to availability. Please contact us to discuss your requirements, and we'll let you know what we can arrange.
What are the delivery fees for grazing boxes?
Delivery fees vary according to your location and typically range from $20 to $25.
Is complimentary delivery available?
Yes. We offer complimentary delivery on all grazing table orders within Sydney.
What grazing experiences do you offer?
Our gourmet grazing experiences include the Artisan Grazing Table and Children's Grazing Table. Each offers a beautifully presented selection designed for sharing and bringing guests together.
How do I place an order?
For grazing boxes, browse our online selection, choose your favourites and complete your order at checkout.
For grazing tables, please complete our enquiry form with your event date, time, name, mobile number and address. We'll be in touch within 24 hours.
Can my grazing experience be customised?
Please share any preferences, specific requests or dietary requirements when enquiring. We'll do our best to tailor the selection to your occasion and your guests.
What if my question isn't answered here?
Please contact us for further assistance. We're happy to guide you through the details of your order or event.
Can I collect my order?
Yes. Please select a date and time that aligns with our available pick-up schedule when ordering online.
What payment options are available?
We accept online payments, with fees applicable, and bank transfer, with no fees.
How do grazing tables work?
Our grazing tables bring artisan cheeses, charcuterie and seasonal accompaniments together in an abundant, beautifully styled display. Designed to be both a centrepiece and a shared dining experience, they invite guests to mingle and graze at their leisure.
Can a grazing table replace a main meal?
Our grazing tables offer a generous variety of light bites and appetisers. They are intended to complement your event rather than replace a full meal, encouraging relaxed sharing and conversation.
Can you accommodate dietary requirements?
Please advise us of any dietary requirements when placing your order. We'll discuss your needs and confirm what we can accommodate before your order is finalised.
How are food allergies and intolerances handled?
Please disclose all allergies and intolerances before placing your order, including those of any guests who will be enjoying your spread. These include, but are not limited to, nuts, dairy, gluten, eggs, sesame, shellfish and sulphites.
When contacting us, please provide:
- The specific allergens or intolerances involved
- Whether the requirement relates to an allergy, intolerance or dietary preference, such as coeliac disease, nut allergy or lactose intolerance
- The number of guests affected
We will do our best to source suitable ingredients and arrange substitutions, and will confirm what we can accommodate before your order is finalised.
Please note: Our products are prepared in a kitchen that handles common allergens, including nuts, dairy, gluten and eggs. We cannot guarantee that any item is completely free from allergens or cross-contact. If you or a guest has a severe allergy or anaphylactic risk, please contact us directly before ordering so we can discuss your circumstances carefully.
What ingredients do you use, and are substitutions available?
Our boxes and tables feature a curated selection of artisan cheeses, cured meats, seasonal fruits, crackers, dips, nuts and accompaniments, sourced fresh for each order. Ingredients vary according to availability and your chosen spread.
Please let us know when ordering if you would like an item substituted for dietary reasons or personal preference. We'll do our best to offer a suitable alternative. Like-for-like substitutions cannot always be guaranteed, but we will keep you informed.
For ingredient enquiries before ordering, please get in touch.
Do you offer corporate catering?
Yes. Please share your corporate event details with us so we can discuss your catering requirements. Enquire about corporate catering.
What is your cancellation policy?
If you notify us more than 7 days in advance, you may reschedule or receive a refund, less the non-refundable deposit.